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CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Quarterly Newsletter (September 2023)News

The September 2023 newsletter has been published! Click here to read articles written by our product team on the newest trends and information in the banking industry. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.If you are interested in prior versions of our newsletter, click here for our newsletter archive.

320

6 days ago

CommunicationsCompliance Systems Expert

published in About the Community

New sending email address

We have updated our sending email address. If you receive email messages from our community lounge, these are now coming from ComplianceSolutionsCommunications@trustage.com.Be sure this is on your organization’s safe list to ensure you get all the communications you are used to.

200

21 days ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

TLS 1.3 communication to be supported soon

During the week of September 4th we will be updating our cloud environments encryption security policy. Our existing security policy enforces TLS 1.2. The new security policy will allow for communication using both TLS 1.2 and TLS 1.3. Any access of TruStage Compliance Solutions (formerly Compliance Systems) applications through a URL containing “compliancesystems.cloud” will be affected.Since this change is only additive and does not remove existing support we do not anticipate any issues, however, we are informing you of this change to both provide visibility and also to allow you to begin taking advantage of the enhanced security and performance of TLS 1.3. In most cases your browsers and applications will automatically use the highest security available, however, your IT department can advise you as to whether or not changes will be required.This update is scheduled to be in our DEV and TEST environments Tuesday, September 5th and PROD environments Thursday, September 7th.Please re

380

25 days ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Holiday Hours - September 4, 2023News

TruStage Compliance Solutions will be closed Monday, September 4th, in observance of Labor Day. We will respond to service requests for issues on September 5th.

130

25 days ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Compliance Solutions 2023 Q2 Highlights Video (1:21 Viewing Time)

Here at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2023 Q2 highlights video to view some of the enhancements we have made to Configuration and Compliance Safety Net.To share this video with additional team members, click this link.

550

2 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Quarterly Newsletter (June 2023)

Access our June 2023 newsletter by clicking here. To review the most recent version of our newsletter, click here. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.

880

2 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Information Security Update - MOVEit

Compliance Solutions is aware of recent vulnerabilities with MOVEit. MOVEit’s parent company, Progress, released a security advisory stating that they had discovered a SQL injection vulnerability in the MOVEit platform that could lead to escalated privileges and potential unauthorized access to MOVEit customers’ environments.Compliance Solutions does not use MOVEit as part of our solution offering. However, it is used by other areas of TruStage.TruStage Information Security and Information Technology teams rapidly deployed a response team to investigate this issue and identify and implement potential risk mitigation steps including applying the patches provided by Progress Software. They have not found any evidence of exploitation of this vulnerability in our environment to date and continue to monitor the threat closely. Further guidance will be provided as it becomes available.

920

2 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Holiday Hours - July 4, 2023

TruStage Compliance Solutions will be closed Tuesday, July 4, in observance of Independence Day. We will respond to service requests for issues on July 5th.Additionally, we will remain open and respond to service requests on Monday, July 3.

230

3 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Changes You Will See In Product Names

It’s official — CUNA Mutual Group is now TruStage™ and as a result, Compliance Systems is now TruStage Compliance Solutions! This also brings a slight change to the naming of some of our products. The two most noticeable changes you may see are:“Simplicity Configuration” is replaced by “Configuration” and references to “the configuration tool.” “Simplicity Runtime” is replaced by “Compliance Safety Net.” Within Compliance Safety Net, we will continue to reference the workflow by the Runtime name you see during your session. “Runtime-Loans” and “Runtime-TFA”” are two examples of this.As we complete our transition, you can expect to see a mixed brand presence in market, including updates like above. While the names may be different, they are the same products you know and trust. Please reach out if you have any immediate questions. Thank you for your continued partnership.

2380

3 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Compliance Systems is now TruStage Compliance Solutions!News

It’s official! CUNA Mutual Group is now TruStage. As a result, Compliance Systems is now TruStage Compliance Solutions! We’re excited to present our organization and offerings to you under a unified brand name that reflects our entire organization and what we do. The TruStage name represents our longstanding purpose, mission and ongoing commitment to supporting financial institutions.Please check out our updated Rebranding Support Hub to find information on what’s new and guidance on any action you may need to take to align with the TruStage brand. This is your primary resource for information related to the brand change. As TruStage, we’ll continue to support your financial institution as we always have. We will continue to deliver the products and capabilities you know and trust. You’ll work with the same teams you rely on today, using the same communication channels. And you’ll receive the same high level of service you deserve. We look forward to continuing our work with you to pos

1770

4 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

9: After the Final Rule: Revisiting Section 1071Podcast

It's taken ten years to get to the final rule for Section 1071 of the Dodd-frank Wall Street Reform and Consume Protection Act. In this episode, we talk to Steven Vandelier and Bill Franks, both attorneys with Compliance Systems, about what you need to know when it comes to the final rule. Please click this link to listen now

1070

5 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Compliance Systems 2023 Q1 Highlights Video (Viewing Time 1:27)

Here at Compliance Systems, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2023 Q1 highlights video to view some of these enhancements.To share this video with additional team members, click this link.

1080

5 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

A change is coming in May! Compliance Systems will rebrand to TruStage Compliance Solutions.News

Compliance Systems has been a part of CUNA Mutual Group (CMFG) since our acquisition in 2018. In that time, we've continued to deliver best-in-class compliance technology via the CMFG Fintech Solutions Division.In May, CUNA Mutual Group will launch as a unified brand – TruStage™. As a result, Compliance Systems is going to become TruStage Compliance Solutions.Our position as part of one cohesive brand will give you a clearer view of who we are as an organization and the many ways that we can support your financial institution. In most cases, you will begin seeing the TruStage brand starting in late May 2023.The name of one of our existing brands, TruStage, will now represent the entire organization and our offerings. That’s because the name TruStage reflects our purpose and commitment to helping people confidently navigate all stages of their financial journey. What to ExpectWe will continue to deliver the products and capabilities you know and trust. You’ll work with the same teams yo

2870

5 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Secure Act 2.0Podcast

In this episode, we will talk to Ben Norquist of Convergent and Lauren Bray, Product Specialist and Counsel with Compliance Systems about the recently released Secure Act 2.0 and what financial institutions should do in response.Please click this link to listen now.

880

5 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Quarterly Newsletter (March 2023)News

Click here to read articles written by our product team on the newest trends and information in the banking industry within the Compliance Systems: March 2023 Newsletter.

940

5 months ago

CommunicationsCompliance Systems Expert

published in About the Community

Community Lounge Walkthrough & Subscription Recommendations

We have restructured our Community Lounge thanks to your feedback. View the walkthrough video below to discover what’s new, what’s the same, and how you can leverage the new Lounge layout for your product and industry knowledge needs. This webinar was hosted the week of February 21, 2023.If you are looking for a quick guide to what forums to subscribe to, here is an brief overview:Compliance Solutions News & Announcements if interested in general information relevant for all institutions (newsletters, highlights, podcasts, etc.) News & Updates forums if interested in release information, separated by product Regulatory & Industry Announcements for information that may impact institutions from a general compliance perspective Update Spotlight for feature highlights in the latest release FAQs and Education forums if interested in new and updated content about interacting with the software, including “how to” guides

3380

6 months ago

CommunicationsCompliance Systems Expert

posted in Compliance Solutions News & Announcements

Community Lounge Webinar Invitation

We have restructured our Community Lounge thanks to your feedback. Join us to discover what’s new, what’s the same, and how you can leverage the Lounge for your Simplicity and industry knowledge needs.Join members of our Communications team for a free web session to learn about the features and benefits of the Community Lounge. In this session, you will learn:How the Community Lounge can benefit you What kind of content we publish How you can receive updates on topics important to you Where you can find support and training resourcesSessions are 45 minutes long; the first 30 minutes will be our live demonstration of the features and benefits of the Community Lounge, and the last 15 minutes will be reserved for Q&A.To register, please select the date that works best for you and fill out the registration form.Tuesday, February 21, at 1:00 pm ETWednesday, February 22, at 3:00 pm ETThursday, February 23, at 11:00 am ETIf you are unable to attend, a recording of the session will be made

7 months ago

CommunicationsCompliance Systems Expert

posted in About the Community

Community Lounge Webinar Invitation

7 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Digitizing Your Banking SolutionPodcast

In this episode, we will have a conversation with Steve Bishop, Chief Operating Officer at OMB Bank and Jordan Ennest, Product Specialist & Counsel from Compliance Systems about how financial institutions are leveraging digital banking solutions to meet the changing needs of their client base.Please click this link to listen now.

910

8 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Compliance Systems 2022 Q4 Highlights Video (Viewing Time 1:54)VIDEO

Here at Compliance Systems, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2022 Q4 highlights video to view some of these enhancements.To share this video with additional team members, click this link.

1330

8 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Compliance Systems closed on Monday, January 16News

Compliance Systems will be closed Monday, January 16 in observance of Martin Luther King Jr. Day.Financial Institution Support staff will be monitoring service requests for time-sensitive issues that require immediate assistance. We will respond to other service requests during regular business hours.

310

8 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Quarterly Newsletter (December 2022)News

The CSinsider Newsletter features articles written by our product team on the newest trends and information in the banking industry. To read these articles, please click here to view the December 2022 Newsletter.

1650

8 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Holiday HoursNews

Compliance Systems will be closed the following days for the Christmas and New Year's holidays:Friday, December 23 Monday, December 26 Monday, January 2Please note on Friday, December 23, Financial Institution Support staff will be monitoring service requests for time-sensitive issues that require immediate assistance. We will respond to other service requests originating on December 23 during regular business hours.

700

9 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Crypto Custodians, Explained PodcastPodcast

In episode six of the Compliance Insider, we take a closer look at crypto custodians and how their role is different from the role usually played by financial institutions, along with some considerations for banks and credit unions that may want to offer crypto custodian services.Please click this link to listen now.

490

9 months ago

CommunicationsCompliance Systems Expert

published in Compliance Solutions News & Announcements

Resolved: Amazon Web Services and Simplicity Outage

Resolved: At 4:14 p.m. ET, Amazon announced that the issue has been resolved and the service is operating normally.Our Compliance Utility environments are hosted on Amazon Web Services (AWS), which also provides certain other related services necessary for managing these cloud environments. As of 3:42 p.m. ET on Monday, December 5, AWS has reported issues with services and are affecting access to some of the components in our solution. This issue appears to only be impacting some clients. Compliance Systems understands the critical need for all-time availability of our solution and we are currently working with AWS to resolve this issue. This issue is not related to our technology and will not require any release changes from Compliance Systems, we will continue to make all necessary AWS service optimizations to ensure that your business operations are not interrupted again.To keep up with the AWS health status, please see https://health.aws.amazon.com/health/status.

640

9 months ago

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