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Technical CommunicationsRegistered User

published in Compliance Systems News & Announcements

Resolved: Amazon Web Services and Simplicity Runtime OutageImportant Message

Resolved: At 2:37 p.m. ET, Amazon announced that the issue has been resolved and the service is operating normally.Update: Since 2:30 p.m. ET, the outage with AWS has stabilized and we will continue to monitor this issue.Our Compliance Utility environments are hosted on Amazon Web Services (AWS), which also provides certain other related services necessary for managing these cloud environments. As of 1:40 p.m. ET on Thursday, July 28, AWS has reported issues with services and are affecting access to some of the components in our solution. Affected clients are reporting issues when attempting to access Simplicity Runtime.Compliance Systems understands the critical need for all-time availability of our solution and we are currently working with AWS to resolve this issue. This issue is not related to our technology and will not require any release changes from Compliance Systems, we will continue to make all necessary AWS service optimizations to ensure that your business operations are n

1050

12 days ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Preparing for Section 1071 PodcastNews

It’s taken ten years to get to the Notice of Proposed Rule Making (NPRM) for Section 1071 of the Dodd-Frank Wall Street Reform and Consumer Protection Act. This episode of the Compliance Insider podcast reviews what you need to know as the CFPB gets closer to its final rule. Please check it out at https://complianceinsider.compliancesystems.com!

420

13 days ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Quarterly Newsletter (June 2022)News

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: June 2022 Newsletter.

790

1 month ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

The Compliance Insider Podcast is Here!

The Compliance Insider is the podcast series by Compliance Systems that brings you discussions about industry developments that impact your financial institution, with expert guests and analysis to help navigate change and evolve business. Our first episode, Cryptocurrency and the Legal Landscape, focuses on some recent federal and state developments in cryptocurrency and looks at their impact on financial institutions as well as considerations for institutions as potential crypto custodians and lenders perfecting a security interest with crypto collateral. Please check it out at https://complianceinsider.compliancesystems.com!

610

1 month ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Inherited IRA Best Practices AuditNews

The new IRA beneficiary rules resulting from the SECURE Act and the proposed regulations are complex, and putting them into practice requires a fresh, wholistic approach to Inherited IRAs. By examining your financial organization’s current policies and procedures as it relates to Inherited IRAs through the lens of the Inherited IRA Best Practices Audit, you can reengineer your financial organization’s IRA program. By incorporating these best practices recommendations, your organization will experience increased efficiency while consistently processing compliant transactions, reducing risks for both your financial organization and your customers.Topics addressed includeRequired documents Operational/transactions forms Death transition process Communications Reporting System capabilities TrainingThere are two formats of the Inherited IRA Best Practices Audit: remote or on-site. You choose what best suits your needs.To receive more information regarding the Inherited IRA Best Practices Au

1370

1 month ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Updating IRA Beneficiary Webcast RecordingsWebinar

Compliance Systems recently partnered with Convergent Retirement Plan Solutions to offer two complimentary webcasts to our clients on the changes in the IRA beneficiary distribution rules. Those recordings are linked below so you can take advantage of this information. Please note that while you are asked to register for part 2, you will have immediate complimentary access to the recording.Updating Your IRA Beneficiary Processes, Part 1. We outline the challenges posed by the new RMD regulations and discussed several new initiatives we were working on to help IRA providers adapt to these changes.Updating Your IRA Beneficiary Processes, Part 2. We introduce several new forms that have been developed to help simplify the process of complying with the new beneficiary distribution rules and walk through each of them, step-by-step. In addition, we share several industry best practice recommendations and unveil a new audit program designed to assist IRA providers who want to explore ways to

1760

1 month ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Confluence VulnerabilityNews

Compliance Systems has become aware of a vulnerability impacting Atlassian Confluence, which can allow for unauthenticated remote code execution. This is being tracked by Atlassian as CVE-2022-26134. Compliance Systems does use the Atlassian Cloud instance of Confluence. According to the latest Atlassian advisory notification, this instance is not vulnerable and Atlassian has found no evidence of exploitation. Additionally, Compliance Systems does not use Confluence for transactional or highly sensitive information. Our client and partner privacy and information is critical to us and we will continue to monitor the vulnerability and provide updates if circumstances change.For details from Atlassian regarding CVE-2022-26134, please see the following:https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html

330

2 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Compliance Systems 2022 Q1 Highlights Video (Viewing Time 2:21)Video

Our teams continue to work on expanding our products to help your institution do business more effectively. Check out our Q1 highlights video to view some of these enhancements.To share this video with additional team members, click this link.

720

3 months ago

CommunicationsCompliance Systems Expert

published in About the Community

Community Images Not LoadingUpdate

As of 4/14/2022 at 10:30am, our community lounge was experiencing an issue with the menu and log in bar not displaying across communities. This issue has now be resolved. We apologize for the inconvenience that this caused

120

3 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

FDIC Computer Security Incident Notification RuleNews

The new Computer-Security Incident Notification Rule (36-Hour Rule) was created by the FDIC to require reporting obligations for ‘bank service providers’ who experience a ‘computer-security incident,’ effective May 1, 2022.Compliance Systems does not fall under the definition of a ‘bank service provider’ and therefore, is not subject to this rule.Notification requirements and processes for security-related incidents are detailed in Compliance Systems’ annual SOC 2 reports.

430

3 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Commercial Lending Product Overview (2:58 Viewing Time)Video

This video is an overview of what our commercial lending product offers including promptable provisions, configurable signature blocks, and Deal Maker.To share this video with additional team members, click this link.

340

4 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Quarterly Newsletter (March 2022)News

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: March 2022 Newsletter.

830

4 months ago

Technical CommunicationsRegistered User

published in Compliance Systems News & Announcements

Partner Portal Server Maintenance Announcement

This message is intended for our business partners. Financial institution users should not be impacted and can disregard this message.Compliance Systems is planning to perform server maintenance on Saturday, February 26, 2022.This maintenance will be performed between 1PM and 6PM ET. The Compliance Systems Partner Portal will be unavailable during this time. This maintenance will not impact any of our solution Production environments. Financial institutions will be able to complete transactions as normal.

310

5 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Compliance Systems Ends Support for Internet Explorer 11News

Microsoft has ended support for Internet Explorer 11 (IE11) on June 15, 2022. In alignment with this move, Compliance Systems no longer supports the IE11 browser including Microsoft’s compatibility for Internet Explorer within the Edge browser (“Internet Explorer Mode”) for Simplicity Configuration and Simplicity Runtime as of March 31, 2022. We anticipate that this change may result in better performance of our applications as the removal of IE11-specific code will make those applications smaller with faster load times. Simplicity Mobile was developed to exclude support of IE11 and as a result, no changes in performance should be anticipated for that component.The worldwide usage of IE11 has been steadily declining for years and is currently at 0.73% according to StatCounter and 1.70% according to NetMarketShare. We do not anticipate that our discontinuation of IE11 support will negatively impact our clients or partners.You are receiving this message because our records show your inst

450

5 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Video Hosting Site Outage - ResolvedNews

As of 4:06 PM EST, our video hosting platform Vimeo has implemented a fix and is fully operational.

180

5 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Compliance Systems 2021 Q4 Highlights Video (Viewing Time 2:38)Video

Our teams continue to work on expanding our products to help your institution do business more effectively. Check out our Q4 highlights video to view some of these enhancements.If you'd like to share this video with others who are not registered here in the Lounge, please click this link.

640

6 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Holiday HoursNews

Compliance Systems will be closed Monday, July 4th, in observance of Independence Day. We will respond to service requests for issues on July 5th.

300

6 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Quarterly Newsletter (December 2021)News

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: December 2021 Newsletter.

870

7 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Log4J Utility VulnerabilityNews

The Apache Software Foundation has recently announced a vulnerability in its Log4J utility, which is referenced as CVE-2021-44228. Compliance Systems has reviewed both our internal systems as well as those we develop. We have been notified by Amazon Web Services (AWS) that AWS OpenSearch was using a vulnerable version of Log4J. Compliance Systems uses OpenSearch a a central logging service for our application logs and is limited to our private subnets. We have corrected this with the recommended software patch and determined that we do not have any known exposure to this vulnerability. We continue to monitor the situation to ensure there are no impacts to Compliance Systems.If you have questions, please reach out to us at support@compliancesystems.com.

1950

7 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Getting Help from Compliance Systems (8:36 Viewing Time)Video

This video covers all the ways you can get help when working in Simplicity Configuration and Simplicity Runtime, including where to find resources within the programs, where to find external resources and information on the latest updates, and who to reach out to if you run into problems. To share this video with additional team members, click this link.

400

8 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Compliance Systems 2021 Q3 Highlights Video (Viewing Time 2:28)Video

Our teams continue to work on expanding our products to help your institution do business more effectively. Check out our Q3 highlights video to view some of these enhancements.If you'd like to share this video with others who are not registered here in the Lounge, please click this link.

710

9 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Simplicity Mobile Online Account Opening DemoVideo

This demo video contains the values of Simplicity Mobile Online Account Opening. To share this video with additional team members, click this link.

700

9 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Compliance Systems Annual Feedback SurveySurvey

We want to know what you think of us! We’re inviting you to take our simple Client Satisfaction survey. Qualified participants will be entered into two drawings for a $500 Amazon eGift card.To start our 5-minute survey, click here.Thank you for your time, business, and valuable feedback.

400

9 months ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Windows Print Spooler VulnerabilityNews

Microsoft has recently released a patch to address a vulnerability exposed with its Windows print spooler service. This is an issue affecting a wide range of Windows systems.Compliance Systems has taken appropriate steps to disable print spooler services that are not critical. Our parent company, CUNA Mutual Group, is taking the lead on implementing security patches and ensuring distribution across all potentially impacted systems. Both our cloud environment servers and the internal servers used by our staff have been successfully updated with the recommended security patches. We will continue to monitor the situation as our understanding of the issue and Microsoft’s guidance may lead us to identify additional remediation measures.If you have questions, please reach out to us at support@compliancesystems.com.

530

1 year ago

CommunicationsCompliance Systems Expert

published in Compliance Systems News & Announcements

Kaseya Ransomware Attack Does Not Affect Compliance SystemsNews

It has been recently reported that the software provider Kaseya Ltd. was impacted by a ransomware attack by REvil. Kaseya is a Miami-based company providing commercial network management software.Compliance Systems does not use any Kaseya-native software or services in our partner cloud environments or our internal systems. Compliance Systems does use Unitrends for internal storage backup; this company was acquired by Kaseya several years ago, but is not part of the Kaseya organization impacted by this ransomware attack. We continue to monitor the situation to ensure there are no impacts on Compliance Systems.If you have questions, please reach out to us at support@compliancesystems.com.

440

1 year ago

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