As of 12:20 pm EST on March 28, 2025, we are receiving reports that clients are unable to access the Service Desk or submit tickets.
Please send any client support requests directly to compliancesolutionssupport@trustage.com and we will create the ticket on your behalf.
For Partners who need to submit a support request please send that directly to compliancesolutionspartnersupport@trustage.com and we will create a ticket on your behalf.
While the issue is not related to our technology and will not require any release changes from TruStage Compliance Solutions, we will continue to monitor the situation and provide updates as they become available.