About the Community

Updated: February 12, 2026View a walkthrough of our community lounge and learn about the benefits of an account. You will discover how you can leverage the Lounge for your product and industry knowledge needs.If you are looking for a quick guide to what forums to subscribe to, here is a brief overview:Compliance Solutions News & Announcements if interested in general information relevant for all institutions (newsletters, highlights, podcasts, etc.) News & Updates forums if interested in release information, separated by product Regulatory & Industry Announcements for information that may impact institutions from a general compliance perspective Update Spotlight for feature highlights in the latest release FAQs and Education forums if interested in new and updated content about interacting with the software, including “how to” guides  

Updated: February 2, 2026The Community Lounge is an online space where we share valuable information on the Compliance Solutions products you use. The Lounge is designed to provide you with product updates, FAQs, job aids, and video tutorials so that you can find helpful answers to your questions. The Lounge includes general product forums as well as forums that are specific to the way our products work with your platform system. Click here for instructions on how to register for the Community Lounge.Please make sure that you sign up for the Lounge and that you subscribe to forums to receive email communications when new content is posted. How to Subscribe: When you are within a forum, there is a green rectangle button on the right-hand side of your screen that says “Subscribe”. Click that button to receive email notifications when a new update or piece of news is posted.

There are 2 ways to change your Community Lounge password. If you forgot your password, follow Method 1 show below. If you are able to log in, you can choose either method.Method 1 - Forgot PasswordClick the Click to Login button at the top of the Community LoungeClick Forgot password?.Enter your username or email address. After you complete this, a message will be displayed letting you know that an email was sent to the email address associated with the account. If you do not receive an email to reset your password, you either had a typo in the information entered or your account is not active - please reenter your username or email address. If that still does not generate an email in your inbox, please reach out to compliancesolutionscommunications@trustage.com Click Change password in the email you receive and follow the instructions there.Method 2 - Update Your ProfileAfter you log into the community lounge, click the icon with your profile image or initials, then click My profile.

If you would like to receive email notifications when a new topic has been added to a specific forum, click the green Subscribe button on the top right of your screen while you're in the forum you want to subscribe to. Example Image Below: