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About the Community

Learn about how to use the features of this site to get the most out of your Community Lounge visits.

  • 10 Topics
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10 Topics
Communications
CommunicationsCompliance Solutions Expert
published in About the Community
Community Lounge Walkthrough & Subscription Recommendations

View a walkthrough of our community lounge and learn about the benefits of an account. You will discover how you can leverage the Lounge for your product and industry knowledge needs.If you are looking for a quick guide to what forums to subscribe to, here is a brief overview:Compliance Solutions News & Announcements if interested in general information relevant for all institutions (newsletters, highlights, podcasts, etc.) News & Updates forums if interested in release information, separated by product Regulatory & Industry Announcements for information that may impact institutions from a general compliance perspective Update Spotlight for feature highlights in the latest release FAQs and Education forums if interested in new and updated content about interacting with the software, including “how to” guides  

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Communications
1 year ago
Amy Ferguson
Amy FergusonRegistered User
posted in About the Community
Registering for the Community Lounge

The Community Lounge is an online space where we share valuable information on the Compliance Solutions products you use. The Lounge is designed to provide you with product updates, FAQs, job aids, and video tutorials so that you can find helpful answers to your questions. The Lounge includes general product forums as well as forums that are specific to the way our products work with your platform system. Click here for instructions on how to register for the Community Lounge.Please make sure that you sign up for the Lounge and that you subscribe to forums to receive email communications when new content is posted. How to Subscribe: When you are within a forum, there is a green rectangle button on the right-hand side of your screen that says “Subscribe”. Click that button to receive email notifications when a new update or piece of news is posted.

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Amy Ferguson
3 years ago
Communications
CommunicationsCompliance Solutions Expert
published in About the Community
How to Change Your Community Lounge Password

There are 2 ways to change your Community Lounge password. If you forgot your password, you must follow method1 below. If you are able to log in, you can choose either method.Method 1 - Forgot PasswordClick the Click to Login button at the top of the Community LoungeClick Forgot password?.Enter your username or email address. After you complete this, a message will be displayed letting you know that an email was sent to the email address associated with the account. If you do not receive a email to reset your password, you either had a typo in the information entered or your account is not active - please reenter your username or email address. If that still does not generate an email in your inbox, please reach out to Communications@compliancesystems.com Click Change password in the email you receive and follow the instructions there.Method 2 - Update Your ProfileAfter you log into the community lounge, click the icon with your profile image or initials, then click My profile.Click Ed

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Communications
3 years ago
Communications
CommunicationsCompliance Solutions Expert
posted in About the Community
Subscribe ButtonArticle

If you would like to receive email notifications when a new topic has been added to a specific forum, click the green [b]Subscribe[/b] button on the top right of your screen while you're in the forum you want to subscribe to. Example Image Below: [img]https://d1qy7qyune0vt1.cloudfront.net/csi-us/attachment/de836ec1-7b5e-4e14-adcd-992e05748f42.png[/img]

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Communications
5 years ago
Communications
CommunicationsCompliance Solutions Expert
published in About the Community
New sending email address

We have updated our sending email address. If you receive email messages from our community lounge, these are now coming from ComplianceSolutionsCommunications@trustage.com.Be sure this is on your organization’s safe list to ensure you get all the communications you are used to.

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Communications
1 year ago
Communications
CommunicationsCompliance Solutions Expert
published in About the Community
Community Images Not LoadingUpdate

As of 4/14/2022 at 10:30am, our community lounge was experiencing an issue with the menu and log in bar not displaying across communities. This issue has now be resolved. We apologize for the inconvenience that this caused

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Communications
2 years ago
Communications
CommunicationsCompliance Solutions Expert
published in About the Community
Join the Conversation!Update

All of the sub-forums in Product and Industry Updates are now open for your comments. If you have questions or opinions you'd like to share about any of the topic content you see there, please feel free to post them! Compliance Systems moderators will work with you to help you find answers.

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Communications
4 years ago
Communications
CommunicationsCompliance Solutions Expert
published in About the Community
Lounge GuidelinesArticle

We're glad that you're a member of the Compliance Systems community! Our goal is to make this Lounge a relevant and respectful environment for sharing information. [b]Look First[/b] Before you post a question, please do a quick search to see if someone has already posted a topic or response that addresses your concern. [b]We're All Friends[/b] This is a space for learning and sharing with professionals from a wide variety of backgrounds and experience levels. Respect others and keep your comments constructive and positive. [b]Protect Your Privacy[/b] Do not post information that is personal in nature. This is a forum for business professionals. [b]No Advertising[/b] The Community Lounge is not the place to solicit business or recruit for your organization. It can be appropriate to describe your institution's loan or deposit products in the context of a discussion, but please do not use the discussion as an opportunity to advertise. [b]Compliance Systems Moderation[/b] The Communit

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Communications
5 years ago
Communications
CommunicationsCompliance Solutions Expert
published in About the Community
WelcomeArticle

The Compliance Systems Community Lounge is your first stop for support information about the products and services you license from Compliance Systems. It is designed to provide you with quick, self-service access to the information that will help you answer questions, resolve issues, and work more efficiently with our solution. The Lounge is also your online space for product information, industry developments, and insights from your financial institution peers.

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Communications
5 years ago
A
Anonymous
published in About the Community
What compliance Solutions does Compliance Systems offer?

Compliance Systems offers a variety of compliance solutions to mitigate risk at every point during a transaction. This includes Deposit, Tax Favored Accounts, Commercial and Consumer Lending, SBA, and Mortgage IntelleDoc Solutions, additional Simplicity modules (Provisions, Custom Documents, and Business Continuity Print), and ancillary services (1-800 Consulting, IRAstuff.com, HSAstuff.com). Depending on your needs, these products and services can be licensed separately or bundled. For more information, email info@compliancesystems.com.

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A
6 years ago

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