TruStage Compliance Solutions News & Announcements

Including news about our products and solutions.

  • 93 Topics
  • 1 Reply

93 Topics

Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Changes You Will See In Product Names

It’s official — CUNA Mutual Group is now TruStage™ and as a result, Compliance Systems is now TruStage Compliance Solutions! This also brings a slight change to the naming of some of our products. The two most noticeable changes you may see are:“Simplicity Configuration” is replaced by “Configuration” and references to “the configuration tool.” “Simplicity Runtime” is replaced by “Compliance Safety Net.” Within Compliance Safety Net, we will continue to reference the workflow by the Runtime name you see during your session. “Runtime-Loans” and “Runtime-TFA”” are two examples of this.As we complete our transition, you can expect to see a mixed brand presence in market, including updates like above. While the names may be different, they are the same products you know and trust. Please reach out if you have any immediate questions. Thank you for your continued partnership.

3410
Communications
1 year ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Compliance Systems is now TruStage Compliance Solutions!News

It’s official! CUNA Mutual Group is now TruStage. As a result, Compliance Systems is now TruStage Compliance Solutions! We’re excited to present our organization and offerings to you under a unified brand name that reflects our entire organization and what we do. The TruStage name represents our longstanding purpose, mission and ongoing commitment to supporting financial institutions.Please check out our updated Rebranding Support Hub to find information on what’s new and guidance on any action you may need to take to align with the TruStage brand. This is your primary resource for information related to the brand change. As TruStage, we’ll continue to support your financial institution as we always have. We will continue to deliver the products and capabilities you know and trust. You’ll work with the same teams you rely on today, using the same communication channels. And you’ll receive the same high level of service you deserve. We look forward to continuing our work with you to pos

3520
Communications
1 year ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

TruStage Compliance Solutions 2024 Q2 Highlights

Here at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2024 Q2 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.2024 Q2 Highlights Production

550
Communications
1 day ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Resolved: Microsoft Azure Outage

Update: As of 9:45 am EST on July 19, 2024, TruStage Compliance Solutions has resolved access to our ticketing system. Our cloud and hosting environments do not use Azure and are not impacted. We will continue to monitor this situation and post updates if needed. To keep up with the Azure outage please see Azure status.  As of 8:30 am EST on Friday July 19, 2024, TruStage Compliance Solutions has been made aware of an outage with Microsoft Azure. Access to our ticketing system may be limited. However, our cloud and hosting environments do not use Azure and are not impacted.This may impact the ability to start or respond to a Service Desk tickets. If you need immediate assistance please reach out to us through email at compliancesolutionssupport@trustage.comTo keep up with the Azure outage please see Azure status. 

290
Communications
7 days ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Microsoft Azure Outage Alert

As of 8:30 am EST on Friday July 19, 2024, TruStage Compliance Solutions has been made aware of an outage with Microsoft Azure. Access to our ticketing system may be limited. However, our cloud and hosting environments do not use Azure and are not impacted.This may impact the ability to start or respond to a Service Desk tickets. If you need immediate assistance please reach out to us through email at compliancesolutionssupport@trustage.comTo keep up with the Azure outage please see Azure status. 

220
Communications
7 days ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (June 2024)News

The June 2024 newsletter has been published! Click here to read articles written by our product team on the newest trends and information in the banking and credit union industry. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.If you are interested in prior versions of our newsletter, click here for our newsletter archive.

830
Communications
25 days ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Holiday Hours - Thursday, July 4

TruStage Compliance Solutions will be closed Thursday, July 4 in observance of Independence Day. We will respond to incoming support tickets during regular business hours on Friday, July 5.

120
Communications
28 days ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

TruStage Compliance Solutions 2024 Q1 Highlights

Here at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2024 Q1 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.2024 Q1 Highlights

1890
Communications
2 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (March 2024)News

Access our March 2024 newsletter by clicking here. To review the most recent version of our newsletter, click here. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.

1570
Communications
4 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Layman’s Terms: Making contracts more consumable to the average consumerPodcast

In this episode, Amy Ferguson is joined by Joel Haitz, attorney, and Melanie Reidl, compliance manager, to discuss how for years, contract language has been a challenge to decipher for consumers. Some call it ‘legalese’ while others just call it confusing. That led to an exercise in redrafting our contract language to make it easier for consumers to understand. Please click this link to listen to the episode.

410
Communications
4 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

TruStage Compliance Solutions Q4 2023 Highlights Video (2:16 Viewing Time)

Here at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2023 Q4 highlights video to view some of the enhancements we have made to Configuration and Compliance Safety Net.To share this video with additional team members, click here.  

1240
Communications
5 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (December 2023)News

Access our December 2023 newsletter by clicking here. To review the most recent version of our newsletter, click here. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.

1260
Communications
6 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

End of Year Holiday Hours

TruStage Compliance Solutions will be closed the following days for the Christmas and New Year's holidays:Friday, December 22 Monday, December 25 Monday, January 1 On Friday, December 22nd, Financial Institution Support staff will monitor the Service Desk for any time sensitive tickets that require immediate assistance from 8:30am – 3:00pm Eastern. We will respond to other incoming tickets during regular business hours on Tuesday, December 26th.

650
Communications
7 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Carrie Goodman on Bankadelic's Banksgiving podcastPodcast

Carrie Goodman, Director of Financial Institution Management at TruStage Compliance Solutions, alongside a group of financial industry panelists, sat down with Lou Carlozo for his Bankadelic podcast to discuss financial services trends and what they look forward to in 2024.  Click here to listen to this podcast.

330
Communications
8 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Holiday Hours - Nov. 23 & Nov. 24

TruStage Compliance Solutions will be closed Thursday, November 23rd and Friday, November 24th for the Thanksgiving holidays.On Friday, November 24th, Financial Institution Support staff will monitor the Service Desk for any time sensitive tickets that require immediate assistance from 8:30am – 2:00pm Eastern. We will respond to other incoming tickets during regular business hours on Monday, November 27th.

380
Communications
8 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Compliance Solutions 2023 Q3 Highlights Video (2:33 Viewing Time)

Here at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2023 Q3 highlights video to view some of the enhancements we have made to Configuration and Compliance Safety Net.To share this video with additional team members, click this link. 

970
Communications
9 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (September 2023)News

Access our September 2023 newsletter by clicking here. To review the most recent version of our newsletter, click here. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.

1010
Communications
10 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

TLS 1.3 communication to be supported soon

During the week of September 4th we will be updating our cloud environments encryption security policy. Our existing security policy enforces TLS 1.2. The new security policy will allow for communication using both TLS 1.2 and TLS 1.3. Any access of TruStage Compliance Solutions (formerly Compliance Systems) applications through a URL containing “compliancesystems.cloud” will be affected.Since this change is only additive and does not remove existing support we do not anticipate any issues, however, we are informing you of this change to both provide visibility and also to allow you to begin taking advantage of the enhanced security and performance of TLS 1.3. In most cases your browsers and applications will automatically use the highest security available, however, your IT department can advise you as to whether or not changes will be required.This update is scheduled to be in our DEV and TEST environments Tuesday, September 5th and PROD environments Thursday, September 7th.Please re

660
Communications
10 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Holiday Hours - September 4, 2023News

TruStage Compliance Solutions will be closed Monday, September 4th, in observance of Labor Day. We will respond to service requests for issues on September 5th.

420
Communications
10 months ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Compliance Solutions 2023 Q2 Highlights Video (1:21 Viewing Time)

Here at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2023 Q2 highlights video to view some of the enhancements we have made to Configuration and Compliance Safety Net.To share this video with additional team members, click this link. 

740
Communications
1 year ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (June 2023)

Access our June 2023 newsletter by clicking here. To review the most recent version of our newsletter, click here. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.

990
Communications
1 year ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Information Security Update - MOVEit

Compliance Solutions is aware of recent vulnerabilities with MOVEit. MOVEit’s parent company, Progress, released a security advisory stating that they had discovered a SQL injection vulnerability in the MOVEit platform that could lead to escalated privileges and potential unauthorized access to MOVEit customers’ environments.Compliance Solutions does not use MOVEit as part of our solution offering. However, it is used by other areas of TruStage.TruStage Information Security and Information Technology teams rapidly deployed a response team to investigate this issue and identify and implement potential risk mitigation steps including applying the patches provided by Progress Software. They have not found any evidence of exploitation of this vulnerability in our environment to date and continue to monitor the threat closely. Further guidance will be provided as it becomes available. 

1380
Communications
1 year ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Holiday Hours - July 4, 2023

TruStage Compliance Solutions will be closed Tuesday, July 4, in observance of Independence Day. We will respond to service requests for issues on July 5th.Additionally, we will remain open and respond to service requests on Monday, July 3.

310
Communications
1 year ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

9: After the Final Rule: Revisiting Section 1071Podcast

It's taken ten years to get to the final rule for Section 1071 of the Dodd-frank Wall Street Reform and Consume Protection Act. In this episode, we talk to Steven Vandelier and Bill Franks, both attorneys with Compliance Systems, about what you need to know when it comes to the final rule. Please click this link to listen now

1200
Communications
1 year ago
Communications
CommunicationsCompliance Solutions Expert
published in TruStage Compliance Solutions News & Announcements

Compliance Systems 2023 Q1 Highlights Video (Viewing Time 1:27)

Here at Compliance Systems, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2023 Q1 highlights video to view some of these enhancements.To share this video with additional team members, click this link.  

1280
Communications
1 year ago

Recent Topics

Terms & Conditions