TruStage Compliance Solutions News & Announcements

Compliance Systems has been a part of CUNA Mutual Group (CMFG) since our acquisition in 2018. In that time, we've continued to deliver best-in-class compliance technology via the CMFG Fintech Solutions Division.In May, CUNA Mutual Group will launch as a unified brand – TruStage™. As a result, Compliance Systems is going to become TruStage Compliance Solutions.Our position as part of one cohesive brand will give you a clearer view of who we are as an organization and the many ways that we can support your financial institution. In most cases, you will begin seeing the TruStage brand starting in late May 2023.The name of one of our existing brands, TruStage, will now represent the entire organization and our offerings. That’s because the name TruStage reflects our purpose and commitment to helping people confidently navigate all stages of their financial journey. What to ExpectWe will continue to deliver the products and capabilities you know and trust. You’ll work with the same teams yo

Does Compliance Systems have an API guide?

As of 8:30 AM ET on July 12, 2026, we are experiencing a systems outage that is preventing our team from accessing the Service Desk and reviewing submitted support tickets.Clients and partners can continue to submit tickets through the Service Desk; however, there may be a delay in our ability to view and respond to them until access is restored.For time-sensitive, business-critical issues that are preventing work from being completed, please use the following email addresses:Clients: Send support requests to compliancesolutionssupport@trustage.com Partners: Send support requests to compliancesolutionspartnersupport@trustage.com and our team will create a Service Desk ticket on your behalf.At this time, the outage is not related to TruStage Compliance Solutions technology and does not require any action or release changes from our team. We are actively monitoring the situation and will provide updates as they become available.We appreciate your patience and understanding while access t

We know that you need to be flexible in order to work with your customers to close deals. Runtime Deal Maker lets you do that. You can use Runtime Deal Maker for no cost for 90 days to unlock your transaction documentation for modification.Deal Maker InformationFor information, please contact support@compliancesystems.com or call 800-968-8522. 

Posted: October 28, 2024Audience: All clientsHere at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2024 Q3 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.2024 Q3 Highlights Production

Here at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2024 Q2 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.2024 Q2 Highlights Production

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: June 2019 Newsletter June 2019 Newsletter Link

Updated: July 20, 2026Message from Compliance SolutionsWe are aware of the recently announced TruStage cybersecurity issue and want to assure clients that it is not impacting access to TruStage Compliance Solutions cloud products, including Configuration, Compliance Safety Net, and Compliance Hub Alerts.Clients may continue using these applications as normal. This outage is not related to TruStage Compliance Solutions technology, does not require any action or release changes from our team and any non-public data used in these systems remains secure and is likewise unimpacted. We are actively monitoring the situation and will provide updates as they become available.

This demo video contains the values of Simplicity Mobile Online Account Opening. To share this video with additional team members, click this link. 

Here at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2024 Q1 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.2024 Q1 Highlights

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: March 2019 Newsletter March 2019 Newsletter Link

The Apache Software Foundation has recently announced a vulnerability in its Log4J utility, which is referenced as CVE-2021-44228. Compliance Systems has reviewed both our internal systems as well as those we develop. We have been notified by Amazon Web Services (AWS) that AWS OpenSearch was using a vulnerable version of Log4J. Compliance Systems uses OpenSearch a a central logging service for our application logs and is limited to our private subnets. We have corrected this with the recommended software patch and determined that we do not have any known exposure to this vulnerability. We continue to monitor the situation to ensure there are no impacts to Compliance Systems.If you have questions, please reach out to us at support@compliancesystems.com.

Posted: April 14, 2025Audience: All clientsHere at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2025 Q1 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.

The new IRA beneficiary rules resulting from the SECURE Act and the proposed regulations are complex, and putting them into practice requires a fresh, wholistic approach to Inherited IRAs. By examining your financial organization’s current policies and procedures as it relates to Inherited IRAs through the lens of the Inherited IRA Best Practices Audit, you can reengineer your financial organization’s IRA program. By incorporating these best practices recommendations, your organization will experience increased efficiency while consistently processing compliant transactions, reducing risks for both your financial organization and your customers.Topics addressed includeRequired documents Operational/transactions forms Death transition process Communications Reporting System capabilities TrainingThere are two formats of the Inherited IRA Best Practices Audit: remote or on-site. You choose what best suits your needs.To receive more information regarding the Inherited IRA Best Practices Au

This promotional video highlights the features of Business Continuity within Configuration. 

Access our March 2024 newsletter by clicking here. To review the most recent version of our newsletter, click here. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.

Access our December 2025 newsletter by clicking here. To review the most recent version of our newsletter, click here. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.

Posted: October 13, 2025Audience: All clientsHere at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2025 Q3 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.

Posted: July 15, 2025Audience: All clientsHere at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2025 Q2 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.

The CSinsider Newsletter features articles written by our product team on the newest trends and information in the banking industry. To read these articles, please click here to view the December 2022 Newsletter. 

Access our September 2024 newsletter by clicking here. To review the most recent version of our newsletter, click here. You can also favorite the page you land on - it will always contain the most recent version of our newsletter.

Posted: January 16, 2025Audience: All clientsHere at TruStage Compliance Solutions, our teams continue to work on expanding our products to help your institution do business more effectively. Please check out our 2024 Q4 highlights production to view some of the enhancements we have made to Configuration and Compliance Safety Net.