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CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Confluence VulnerabilityNews

Compliance Systems has become aware of a vulnerability impacting Atlassian Confluence, which can allow for unauthenticated remote code execution. This is being tracked by Atlassian as CVE-2022-26134. Compliance Systems does use the Atlassian Cloud instance of Confluence. According to the latest Atlassian advisory notification, this instance is not vulnerable and Atlassian has found no evidence of exploitation. Additionally, Compliance Systems does not use Confluence for transactional or highly sensitive information. Our client and partner privacy and information is critical to us and we will continue to monitor the vulnerability and provide updates if circumstances change.For details from Atlassian regarding CVE-2022-26134, please see the following:https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html

480

1 year ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Compliance Systems 2022 Q1 Highlights Video (Viewing Time 2:21)Video

Our teams continue to work on expanding our products to help your institution do business more effectively. Check out our Q1 highlights video to view some of these enhancements.To share this video with additional team members, click this link.

980

1 year ago

CommunicationsCompliance Systems Expert

published in About the Community

Community Images Not LoadingUpdate

As of 4/14/2022 at 10:30am, our community lounge was experiencing an issue with the menu and log in bar not displaying across communities. This issue has now be resolved. We apologize for the inconvenience that this caused

220

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

FDIC Computer Security Incident Notification RuleNews

The new Computer-Security Incident Notification Rule (36-Hour Rule) was created by the FDIC to require reporting obligations for ‘bank service providers’ who experience a ‘computer-security incident,’ effective May 1, 2022.Compliance Systems does not fall under the definition of a ‘bank service provider’ and therefore, is not subject to this rule.Notification requirements and processes for security-related incidents are detailed in Compliance Systems’ annual SOC 2 reports.

560

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Commercial Lending Product Overview (2:58 Viewing Time)Video

This video is an overview of what our commercial lending product offers including promptable provisions, configurable signature blocks, and Deal Maker.To share this video with additional team members, click this link.

890

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (March 2022)News

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: March 2022 Newsletter.

1080

2 years ago

Technical CommunicationsRegistered User

published in TruStage Compliance Solutions News & Announcements

Partner Portal Server Maintenance Announcement

This message is intended for our business partners. Financial institution users should not be impacted and can disregard this message.Compliance Systems is planning to perform server maintenance on Saturday, February 26, 2022.This maintenance will be performed between 1PM and 6PM ET. The Compliance Systems Partner Portal will be unavailable during this time. This maintenance will not impact any of our solution Production environments. Financial institutions will be able to complete transactions as normal.

480

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Compliance Systems Ends Support for Internet Explorer 11News

Microsoft has ended support for Internet Explorer 11 (IE11) on June 15, 2022. In alignment with this move, Compliance Systems no longer supports the IE11 browser including Microsoft’s compatibility for Internet Explorer within the Edge browser (“Internet Explorer Mode”) for Simplicity Configuration and Simplicity Runtime as of March 31, 2022. We anticipate that this change may result in better performance of our applications as the removal of IE11-specific code will make those applications smaller with faster load times. Simplicity Mobile was developed to exclude support of IE11 and as a result, no changes in performance should be anticipated for that component.The worldwide usage of IE11 has been steadily declining for years and is currently at 0.73% according to StatCounter and 1.70% according to NetMarketShare. We do not anticipate that our discontinuation of IE11 support will negatively impact our clients or partners.You are receiving this message because our records show your inst

640

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Video Hosting Site Outage - ResolvedNews

As of 4:06 PM EST, our video hosting platform Vimeo has implemented a fix and is fully operational.

220

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Compliance Systems 2021 Q4 Highlights Video (Viewing Time 2:38)Video

Our teams continue to work on expanding our products to help your institution do business more effectively. Check out our Q4 highlights video to view some of these enhancements.If you'd like to share this video with others who are not registered here in the Lounge, please click this link.

780

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Holiday HoursNews

Compliance Systems will be closed Monday, July 4th, in observance of Independence Day. We will respond to service requests for issues on July 5th.

400

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (December 2021)News

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: December 2021 Newsletter.

950

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Log4J Utility VulnerabilityNews

The Apache Software Foundation has recently announced a vulnerability in its Log4J utility, which is referenced as CVE-2021-44228. Compliance Systems has reviewed both our internal systems as well as those we develop. We have been notified by Amazon Web Services (AWS) that AWS OpenSearch was using a vulnerable version of Log4J. Compliance Systems uses OpenSearch a a central logging service for our application logs and is limited to our private subnets. We have corrected this with the recommended software patch and determined that we do not have any known exposure to this vulnerability. We continue to monitor the situation to ensure there are no impacts to Compliance Systems.If you have questions, please reach out to us at support@compliancesystems.com.

2120

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Compliance Solutions Help Resources (6:37 Viewing Time)Video

This video covers all the ways you can get help when working in Configuration and the Compliance Safety Net, including where to find external resources, information on the latest updates, and who to reach out to if you run into problems. To share this video with additional team members, click this link.

810

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Compliance Systems 2021 Q3 Highlights Video (Viewing Time 2:28)Video

Our teams continue to work on expanding our products to help your institution do business more effectively. Check out our Q3 highlights video to view some of these enhancements.If you'd like to share this video with others who are not registered here in the Lounge, please click this link.

810

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Simplicity Mobile Online Account Opening DemoVideo

This demo video contains the values of Simplicity Mobile Online Account Opening. To share this video with additional team members, click this link.

2210

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Compliance Systems Annual Feedback SurveySurvey

We want to know what you think of us! We’re inviting you to take our simple Client Satisfaction survey. Qualified participants will be entered into two drawings for a $500 Amazon eGift card.To start our 5-minute survey, click here.Thank you for your time, business, and valuable feedback.

420

2 years ago

Amy FergusonRegistered User

posted in About the Community

Registering for the Community Lounge

The Community Lounge is an online space where we share valuable information on the Compliance Solutions products you use. The Lounge is designed to provide you with product updates, FAQs, job aids, and video tutorials so that you can find helpful answers to your questions. The Lounge includes general product forums as well as forums that are specific to the way our products work with your platform system. Click here for instructions on how to register for the Community Lounge.Please make sure that you sign up for the Lounge and that you subscribe to forums to receive email communications when new content is posted. How to Subscribe: When you are within a forum, there is a green rectangle button on the right-hand side of your screen that says “Subscribe”. Click that button to receive email notifications when a new update or piece of news is posted.

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Windows Print Spooler VulnerabilityNews

Microsoft has recently released a patch to address a vulnerability exposed with its Windows print spooler service. This is an issue affecting a wide range of Windows systems.Compliance Systems has taken appropriate steps to disable print spooler services that are not critical. Our parent company, CUNA Mutual Group, is taking the lead on implementing security patches and ensuring distribution across all potentially impacted systems. Both our cloud environment servers and the internal servers used by our staff have been successfully updated with the recommended security patches. We will continue to monitor the situation as our understanding of the issue and Microsoft’s guidance may lead us to identify additional remediation measures.If you have questions, please reach out to us at support@compliancesystems.com.

560

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Kaseya Ransomware Attack Does Not Affect Compliance SystemsNews

It has been recently reported that the software provider Kaseya Ltd. was impacted by a ransomware attack by REvil. Kaseya is a Miami-based company providing commercial network management software.Compliance Systems does not use any Kaseya-native software or services in our partner cloud environments or our internal systems. Compliance Systems does use Unitrends for internal storage backup; this company was acquired by Kaseya several years ago, but is not part of the Kaseya organization impacted by this ransomware attack. We continue to monitor the situation to ensure there are no impacts on Compliance Systems.If you have questions, please reach out to us at support@compliancesystems.com.

470

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (June 2021)News

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: June 2021 Newsletter.

790

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Nobelium’s Microsoft Cyberattack Does Not Impact Compliance SystemsNews

Recently, the threat actor Nobelium engaged in a cyberattack targeting Microsoft technology. Compliance Systems has not been impacted by this Nobelium attack. We are not aware of any third-parties interacting with Compliance Systems that have been impacted by the attack. All of our computers and servers are using updated antivirus systems. Compliance Systems’ solution does not store any customer or member data collected by financial institutions during transactions. If you have any questions, please reach out to us at support@compliancesystems.com.

180

2 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Quarterly Newsletter (March 2021)News

Read articles written by our product team on the newest trends and information in the banking industry and with Compliance Systems: March 2021 Newsletter.

1350

3 years ago

CommunicationsCompliance Systems Expert

published in TruStage Compliance Solutions News & Announcements

Microsoft Exchange Vulnerability Does Not Impact Compliance SystemsNews

As you may know, Microsoft is aware of security issues currently impacting Microsoft Exchange email servers. Attacks targeting these vulnerabilities are coming from multiple advanced persistent threat (APT) groups. Compliance Systems does not have any Microsoft Exchange servers on-premise and our active system monitoring has not detected impacts on our organization or the solutions we deliver. If you have questions, please reach out to us at support@compliancesystems.com.

250

3 years ago

CommunicationsCompliance Systems Expert

published in About the Community

How to Change Your Community Lounge Password

There are 2 ways to change your Community Lounge password. If you forgot your password, you must follow method1 below. If you are able to log in, you can choose either method.Method 1 - Forgot PasswordClick the Click to Login button at the top of the Community LoungeClick Forgot password?.Enter your username or email address. After you complete this, a message will be displayed letting you know that an email was sent to the email address associated with the account. If you do not receive a email to reset your password, you either had a typo in the information entered or your account is not active - please reenter your username or email address. If that still does not generate an email in your inbox, please reach out to Communications@compliancesystems.com Click Change password in the email you receive and follow the instructions there.Method 2 - Update Your ProfileAfter you log into the community lounge, click the icon with your profile image or initials, then click My profile.Click Ed

1090

3 years ago

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