Podcast

Layman’s Terms: Making contracts more consumable to the average consumer

  • 11 March 2024
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In this episode, Amy Ferguson is joined by Joel Haitz, attorney, and Melanie Reidl, compliance manager, to discuss how for years, contract language has been a challenge to decipher for consumers. Some call it ‘legalese’ while others just call it confusing. That led to an exercise in redrafting our contract language to make it easier for consumers to understand. 

Please click this link to listen to the episode.


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